Stepping outside what we normally do can give us fresh insights into what we do and how we do it. I have just completed the Level 3 Occupational First Aid course. 70 hours in the classroom. Many more hours spent poring over a massive textbook. Learning. There were several moments when I wanted to chuck the course and come back to my computer and web design. But I realized that not only was there First Aid skill building going on I was learning.