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November 2005


Designer to design leader

SitePoint Blogs From consultant to guru

Now there is a revelation. I have consultant in my signature file. After poet but that is another matter. Several articles lately have gotten me thinking about moving to the "next level" whatever that is. Well this may be it. How does a designer move forward? By very definition - what I do is different every time. Admittedly part of that is my personality but part is the nature of my approach. So what can I do to change it? In a word - Leverage.

Repeat Customers and ROI

Ten Ways to Increase Customer Loyalty

Building that base of initial customers is hard. So why would you walk away from them once you have established those relationships. At the same time it is important to keep a slow trickle of good customers coming through the door.

Bulletproof Web Design Contracts [Work Smarter]

Bulletproof Web Design Contracts [Work Smarter]:

Reading this was deja vu. There were some great ideas as well as two areas that I hadn't thought about. Particularly as I begin to do more American work I need to make sure I have contractual protection against problems and liability.

How do Entrepreneurs get to be great?

Robin's Blog: Push the Envelope

Last night the local paper had a full page ad from a local entrepreneur. A salvo in a local war to have the local airport closed, it was a rare insight into the soul of an entrepreneur. The energy that it takes to be out on the leading edge is truly draining. Jeff Robinson talked about how he refreshes himself with flying and boating. Truly inspirational. But also a clear recognition of the energy and time that it takes to create something new.